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FAQ

We can't wait to hear from you! Please use our contact form to reach out with any questions you may have. In the meantime, here are some answers to our most frequently asked questions

Q: How is cleaning handled?

 

A: We work to minimize the mess during construction and perform a complete wipe down post construction. If a professional cleaning is desired, just let us know and we can certainly add this to the scope of work.

Q: How do I make selections for fixtures and finishes?

A: It's up to you! Some clients work directly with us, while others may choose to work with a designer to help make their selections. We have a number of preferred retail locations as well as experienced advice to offer. Whichever you choose, we will help this part of the process go as smoothly as possible. 

Q: Are on-site consultations and quotes free?

A: Yes, all of our onsite consultations and quotes are free of charge.

Q: What cabinet companies do you work with?

A: We work with a number of manufacturers depending on the level of customization needed, finish desired, and any lead time restrictions. A few of the brands most commonly selected by our customers are Luban Cabinetry, Décor Cabinetry, Waypoint Cabinetry, and Canyon Creek Cabinetry.

Q: Do you use subcontractors?

A: The short answer is: yes - depending on the scope of work. While we have our team of highly skilled carpenters, we also work with a number of fantastic electrical, plumbing, sheetrock, and countertop installation subcontractors.

Q: Are you licensed, bonded, and insured?

A: Yes, we are licensed, insured, and bonded for all of the work that we perform. You will receive copies of this documentation when you received your quote.

Q: Is my house too far away?

A: Our service area can be found on our homepage, however, if you are unable to determine this on the map provided, please give us a call!

Q: How does house access work?

A: Typically, we will ask for a copy of your house key and keep this onsite in a lockbox. If you have a coded door, we can use that as well.

Q: Can I live in my house during the remodel?

A: This depends on the scope of the remodel and is evaluated on a case-by-case basis. Most clients choose to stay in the house during a typical bathroom or kitchen remodel.

Q: How do you handle change orders?

A: As defined in our contracts, we charge time and material on all change orders. If it is a substantial change order, we can also provide an up front quote or estimate.

Q: Should I plan more money than the contract price?

A: It is always a good idea to have contingency funds set aside for any change orders or unexpected findings during the renovation process. Most projects have less than a 10% scope creep.

Q: How large is your team?

A: Our team size can vary from day to day, and will adjust depending on the project scope and schedule. It's not uncommon for 1 to 3 team members to be on-ste at any given time during work hours. 

Q: Do I need to have design ideas before getting a quote?

A: Although this is is not completely necessary, the more information we have up front will ultimately allow us to provide you with a more accurate quote.  That being said, we we can absolutely assist you in this part of the process and once the project has commenced, we will rely on you as the homeowner to make the final selections. 

Q: How long have you been in business?

A: Green Builders was founded in February of 2016 and has performed hundreds of local remodel projects in the area.

Q: Are you guys the best?

A: We like to think so! Above all, we pride ourselves on providing award winning service to our clients. Find our what some our our happy customers have to say about us by clicking on any of the awards below!